THE CURRENT VACANCY IS IN THE SHASTA COUNTY
HEALTH AND HUMAN SERVICES AGENCY
BEHAVIORAL HEALTH AND SOCIAL SERVICES BRANCH
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JUNE 2026
SEE SPECIAL REQUIREMENTS SECTION REGARDING
POSSESSION OF A VALID DRIVER’S LICENSE
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: JUNE 11, 2026, AT 12:00 PM
SALARY INFORMATION
$19.57 - $24.98 APPROXIMATE HOURLY
Extra help positions are hourly employees that may work up to 900 hours in a fiscal year (July 1-June 30). Benefits are not included.
ABOUT SHASTA COUNTY
Shasta County offers all of the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT
The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.
The Behavioral Health & Social Services Branch is dedicated to improving the well-being of our community through comprehensive mental health services and essential social services to adults, children, and families. By integrating both behavioral health and social support services, we strive to build a healthier community by ensuring individuals have the resources they need to achieve stability and wholeness.
Children’s Services encompass the services that help ensure children’s mental and physical well-being are protected and safe. The Child Welfare division of the branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives such as the removal from their caregiver due to alleged abuse and neglect. This division also works within the confines of the Dependency Court to reunify families when and where they can demonstrate appropriate change to meet the safety needs of their children. The branch also encompasses children’s mental health teams which work in conjunction with the Child Welfare division along with community providers to ensure that the youth that are being served are having their mental health and substance use challenges addressed. This branch also works with juvenile justice and education to coordinate services for clients.
ABOUT THE POSITION
Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required.
This Social Service Aide extra help position in Children’s Services is responsible for conducting drug testing of adult, and at times, minor clients at the Breslauer Public Health Clinic. This includes but is not limited to collection of urine specimens, safe storage and shipping of specimens, and data entry regarding specimens. This position requires a set schedule and will primarily be located at 2650 Breslauer Way Redding, CA 96001.
IDEAL CANDIDATE
In Children’s Services, the ideal candidate will have some experience working with children, adults, and/or families who have experienced trauma. The ideal candidate has worked in a team environment, and/or in a role that supported the success of the individual or family with their goals. With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence. We welcome a candidate who is interested in a fast-paced, team-oriented, collaborative environment. The ideal candidate will be good with communication, multitasking, organizing and have the ability to maintain strong interpersonal skills.
DISTINGUISHING CHARACTERISTICS
Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks. The primary duties of this extra help Social Service Aide position is conducting drug testing of child welfare clients.
The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker. Supervision exercised and received: Incumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.
- EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services; conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers; presents client assessments to professional staff for approval; completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system; makes client referrals to medical personnel or social workers as needed; train and receive certification to deliver evidence or research based parenting services to families in the child welfare system; provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care; monitors the medical and psychological care of abused children; supervises visits between parents and children and reports observations to social worker; provides emergency child care; transports or accompanies clients to appointments for service or interviews; may testify in juvenile court hearings; assists social workers in providing a variety of child and adult social services; acts as liaison between clients and professional staff, individuals and groups in the community serviced; directly assists families in using and learning about the resources of society, particularly medical, legal and employment services; maintains records of work performed, and performs other related work as required; performs related duties as assigned.
- QUALIFICATIONS
Knowledge of: Basic rules and regulations regarding In-Home Supportive Services, child abuse reporting, and Welfare and Institution Codes; basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work; basic methods and attitudes involved in the in-home care of physically ill, handicapped, or disabled persons and adequate food preparation with limited kitchen equipment.
Ability to: Interview persons to obtain a variety of information applicable to the provision of social services; understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation; effectively instruct physically and mentally disabled adults in parenting and household skills; deal with physically and sexually abused children; prepare basic written reports; recognize and report specific indications of need for social services; maintain confidential information in accordance with legal standards and/or County regulations; establish and maintain effective working relations with co-workers, outside organizations, and the public.
MINIMUM QUALIFICATIONS
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
EITHER
The equivalent to completion of two (2) years of college, including fifteen (15) semester units in social welfare social/human service, sociology, or other social or behavioral science - ;
OR
Two (2) years of full-time experience in a public or private social services agency providing services to disadvantaged adults or children.- Examples of social or behavioral science courses include anthropology, criminal justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, philosophy, political science, psychology, public health, religion, social welfare, sociology, welfare, or women's studies.
SPECIAL REQUIREMENTS
Possession of a valid California driver’s license.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application.
- Have you completed two years of college education or the equivalent, including fifteen (15) semester units in social welfare, social/human service, sociology, or other social or behavioral science If “Yes,” please list college attended, courses taken, and the number of units. If “No,” type N/A.
- I acknowledge that if I have two years of college education, but I did not list the courses and number of college units that meet the 15-unit requirement requested above, my application will not move forward in the screening process.
- Do you possess two (2) years of full-time experience in a public or private Social Services agency providing services to disadvantaged adults or children If “Yes,” please list name of agency, dates of employment, job titles, and duties performed. If “No,” type N/A.
- I understand this is an extra help position with no benefits.
- I acknowledge that this position requires a valid California driver's license.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move more than fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, extreme cold, and extreme heat. Exposure to unsanitary conditions, e.g., spoiled foods, feces, urine, and disease. The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS
- All new employees are required to have their paycheck directly deposited to a bank account.
- Some positions may require a valid California driver's license and acceptable driving record according to County policy.
- Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
- As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
- Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
- Shasta County participates in E-Verify. For more information visit DOJ Right to Work Poster. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flier.
- In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
- APPLICATION AND SELECTION PROCEDURES
Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m., on June 11, 2026. A resume and/or cover letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “refer to resume and/or cover letter,” or “see attached resume and/or cover letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. Applicants are encouraged to apply on-line at or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515