Oversees, coordinates and schedules mail services operations by performing a variety of administrative, accounting and technical functions; ensures compliance with established postal rates and regulations; trains and provides lead work direction to assigned student or short-term workers. Minimum Qualifications To be eligible for this position, you must meet and provide evidence of the following minimum qualifications: Experience: Three years of customer service and/or clerical experience. Note: For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months. If the position requires supervisory experience, the experience must be at a professional level (i.e. evaluation and/or discipline of staff). AND Education: Equivalent to the completion of the twelfth grade. Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions. Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at or the Association of International Credential Evaluators, Inc. (AICE) website at Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet. Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following: Access – We make education possible for everyone. Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities. All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. Preferred Qualifications 1. Mailroom experience involving the use of postal equipment .. Experience with account billing and/or invoicing. Licenses and/or Certificates N/ A Supervision Received and Exercised Supervision Received From: Supervisor, Warehouse and Mail Services Duties and Responsibilities Essential responsibilities and duties may include, but are not limited to, the following: 1. Oversees the District’s mail services operations, which involve sorting, preparing, processing, metering, picking up, delivering and distributing United States (U.S.) mail, interdepartmental mail and overnight mail and packages to all District depart­ments and locations; processes shipments using outside vendors. 2. Participates in scheduling and providing training and lead work direction to student workers and short-term employees; leads and participates in assigning the work of lower-level employees on the operations of mail equipment including metering equipment, processing and distributing outgoing campus and U.S. mail, and sorting and distributing all incoming mail; ensures completeness, accuracy and conformance with District/depart­mental standards; provides information, guidance and training on work processes and technical procedures; assists in maintaining a fair and open work environment in accordance with the District’s commitment to teamwork, mutual trust and respect. 3. Receives, sorts, records, labels, weighs and meters all outgoing U.S. mail and parcels; operates mail equipment to fold, stuff, sort, meter and prepare bulk mailings; maintains bulk mail accounts; updates mail delivery databases and lists; follows and ensures that staff consistently adheres to security procedures in the mail center. 4. Receives, sorts and records incoming U.S. mail by District department and location; sorts and distributes inter­departmental and U.S. mail to mailboxes for employees, departments and other District sites; provides information on mailing procedures. 5. Ensures compliance with established rates and regulations for various types and classes of mail, including domestic, international certified, insured, standard and first class, sent via United States Postal Service (USPS), United Parcel Service, Federal Express and other vendors; reviews postal rates and regulations to ensure accurate application and compliance; notifies departments of changes in code regula­tions and rates. 6. Collects, organizes and enters data into a charge-back billing database; formats, prints and distributes monthly billing reports; maintains detailed billing records; answers questions and troubleshoots problems involving mail services billing; reviews requests for direct payments to vendors; works with equipment vendors when troubleshooting equip­ment; processes various invoices related to mail services following established procedures. 7. Inputs data for purchase requisitions and check requests; delivers bulk mail funding to main post office as needed; verifies the accuracy of receipts and invoices and compiles detailed backup documentation; tracks budget usage and fund percentages to assure budget funds are not exceeded. 8. Prepares and maintains records and reports regarding postal costs and other mail services information; monitors expenditures for postage, refills postage meter as necessary, maintains shipping vendors and USPS Centralized Account Processing System (CAPS) accounts, and processes requests for warrants to replenish accounts as needed. 9. Provides excellent customer service and information to staff, students and the public on District mail services opera­tions and policies. 10. In the absence of the Warehouse Technician(s), serves as backup to ensure that incoming and outgoing shipments meet the District’s requirements and quality and safety standards; receives and inspects equipment, supplies and materials received and reconciles shipments to purchase order specifications, packing slips, invoices or other documents; identifies, reports and processes problem orders according to established procedures, such as reporting damage, overages and shortages to appropriate sources and following-through to ensure problems are appropriately addressed; according to established procedures, organizes, labels, processes and stages parcels and bulk loads for delivery or surplus disposition; ensures timely delivery of received shipments to the appropriate departments and off-campus locations; ships parcels for return to vendors as needed. Marginal Functions: 1. Communicates with the USPS and other package carriers to request and obtain technical information and assistance. 2. Prepares various correspondence and memorandum as necessary. 3. Performs related duties and responsibilities as required. Knowledge, Skills, Abilities Knowledge of: 1. Industry standards and technology trends applicable to mail delivery services and operations. 2. USPS postage rates and requirements for sorting and mailing letters, parcels and other materials. 3. Operations and maintenance of mail equipment including high-speed mail processing equipment and postage meters. 4. Standard business software and mail code/delivery databases and tracking systems. 5. Modern office practices, procedures and equipment. 6. The roles and functions of mail services operations applicable to areas of responsibility. 7. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility. 8. Security methods, practices and procedures applicable to mail services operations. 9. Methods and practices of public administration for budgeting, purchasing and maintenance of public records. 10. Business mathematics. Skill in: 1. Organizing, setting priorities and exercising sound independent judgment within areas of assigned responsibility. 2. Interpreting, applying, explaining and reaching sound decisions in accordance with postal-related rules and regu­lations and policies and procedures relevant to assigned areas of responsibility. 3. Sorting mail quickly and accurately, based on U.S. mail requirements. 4. Operating and performing minor maintenance on mail equipment, including folding machines and postage meters. 5. Operating a computer and using business software applicable to assigned duties. 6. Understanding and carrying out written and oral instructions. 7. Making calculations and tabulations and accurately processing and reviewing fiscal and related documents. 8. Assigning and inspecting the work of lower-level staff. 9. Communicating clearly and effectively, both orally and in writing. 10. Overseeing and training lower-level staff and preparing work schedules. 11. Preparing clear, concise and accurate logs, records and reports. 12. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race, and ethnic backgrounds of community college students, faculty, and staff. 13. Establishing and maintaining effective working relationships with others encountered in the course of work. Working Conditions Environmental Conditions: Incumbents work under typical mailroom conditions near high-speed processing equipment and postage meters where the noise level is moderate. Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to distinguish equipment signal warnings and sounds; use hands to operate, finger, handle or feel mail and other standard office equipment; and reach with hands and arms. Employees are frequently required to lift or push/pull objects weighing up to 50 pounds. Terms of Employment The person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see applicable job posting section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies: AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335. Full-time, 40 hours per week, 12 months per year. Please note, due to the working and physical conditions listed on this job posting, the person selected for hire will be required to complete a pre-employment physical, which includes a drug test. If selected, successful completion of all components of the physical is required to be eligible for employment. This position also carries a probationary period of one year from the date of hire. Posting Detail Information Open Date 05/27/2026 Close Date 06/10/2026 Open Until Filled No Posting Number P 1053 P

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