Job Description

Join Santa Clara Valley Transportation Authority (VTA) and play a key role in maintaining and advancing the network infrastructure that supports critical transit operations across the region.

VTA is seeking an experienced Senior Network Analyst to lead and participate in the design, implementation, and maintenance of enterprise network systems including LAN, WAN, and wireless infrastructure. This role serves as a technical leader responsible for analyzing network performance, troubleshooting complex issues, supporting network security initiatives, and leading network-related projects.

The Senior Network Analyst will work closely with internal teams, vendors, and consultants to improve network performance, enhance system reliability, and ensure secure and efficient connectivity across VTA’s technology environment.

If you are a highly skilled network professional who enjoys solving complex technical challenges and contributing to large-scale infrastructure projects, we encourage you to apply.

About the Technology Department

The Technology Department strives to provide the highest quality technology-based services and solutions, in the most cost-effective manner, to facilitate the needs of our customers within VTA and the customers VTA serves.

Definition
Under direction, the Senior Network Analyst leads and participates in the work of staff responsible for the installation, layout, and maintenance of all network components. Activities include planning, designing, analyzing, and providing technical support for data communications networks or group of networks. Additionally, this position conducts research and evaluation of network technology and recommends purchases of network equipment.


Distinguishing Characteristics
This is the advanced journey-level in the Network Analyst series. Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, in-depth knowledge about the business area, and complexity of the duties assigned. The Senior Network Analyst performs project lead functions including assigning work, delegating assignments, and reviewing the work of others. Incumbents at this level perform the most difficult and responsible types of duties assigned to classifications in this series including serving as project lead over staff responsible for analyzing network performance and improving network operations and efficiencies, network security, intrusion protection, and performing the full array of installation and troubleshooting duties.

This series is distinguished from the Information Systems Analyst series by its focus on, and specialization in, the performance of tasks related to deploying, monitoring, analyzing, and managing VTA's computer networks and internet connections.

This class is distinguished from the higher-level classifications of Information Systems Supervisor and Technology Infrastructure Supervisor in that the supervisory classifications are responsible for full supervisory activities over a major section in the Technology Department.

The Ideal Candidate

The ideal candidate is a highly skilled network professional with strong experience supporting enterprise-level LAN, WAN, and wireless network infrastructure. This individual has demonstrated expertise in configuring and troubleshooting network equipment such as routers, switches, firewalls, and wireless systems, while ensuring optimal network performance and security.

The successful candidate will have experience analyzing network traffic, identifying performance issues, and implementing effective solutions that improve network reliability and efficiency. They will also have experience leading or coordinating network-related projects, working with vendors and consultants, and documenting network configurations and procedures.

In addition to strong technical expertise, the ideal candidate demonstrates the ability to guide and support technical staff, communicate complex technical concepts clearly, and collaborate effectively across departments. Experience implementing network security measures and protecting enterprise systems from potential threats is highly desirable.

About VTA

The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.

VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.

As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit oriented development.

VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.

For more information about our VTA Forward Plan, visit: />

Family-Friendly Workplace Certification Program (FFWCP)

The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.

Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.

Essential Job Functions

Typical Tasks

• Leads and participates in the work of staff in managing projects including directing small to large network projects;
• Trains customers, staff, and others as needed in a formal setting, in a group, or one-on-one;
• Coordinates, configures, installs, and maintains local area, wide area, and wireless networks;
• Measures volume and performance of network traffic;
• Analyzes network problems and implements solutions;
• Monitors network operations and configurations to identify opportunities to improve network performance;
• Reviews and evaluates work products, methods and procedures, and identifies and resolves problems;
• Develops and implements system improvements to enhance operating efficiencies;
• Identifies equipment requirements and develops specifications for enterprise network designs;
• Installs, maintains, and upgrades control program software for routers, bridges, switches, firewalls and other network equipment;
• Recommends and installs additional and replacement routers, bridges, switches, firewalls, and other network equipment;
• Documents installation and configuration procedures;
• Communicates project status, resolving project issues, problems, and changes and prepares project status reports;
• Manages projects using VTA personnel, consultants, and vendors, as needed;
• May be required to monitor project expenditures and purchase equipment, recommending adjustments as necessary;
• Ensures that network projects are completed and meet the required objectives;
• Monitors and validates the security of VTA networks and combats security intrusions;
• Coordinates with vendors, consultants, and VTA staff as needed;
• Maintains technical and functional competency in the applications utilized by the assigned department;
• Performs related duties as required.

Minimum Qualifications

Employment Standards

Sufficient training, education, and experience maintaining computer networks to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in computer science or a related field, and four (4) years of increasingly responsible experience performing technical and analytical tasks in support of local area, wide area, and wireless computer network systems. (Additional applicable experience providing technical and analytical support for computer networks substitutes for college education on a year for year basis.)

Supplemental Information

Knowledge of:

• Thorough understanding of the operational characteristics of local area, wide area, and wireless computer network systems;
• Data communication and network principles;
• Methods and techniques used in data processing;
• Methods and techniques used in local area, wide area, and wireless network design;
• Principles and practices of maintaining and managing networks;
• Advanced computer network troubleshooting techniques;
• Principles and practices of network security;
• Methods and techniques for analyzing a variety of network operation and maintenance problems and concerns;
• Diagnostic utilities used in a multi-platform environment;
• Project procurement process in the public sector;
• Work planning and project management techniques;
• Principles and practices of lead supervision and training.

Ability to:

• Lead and direct the work of subordinate personnel;
• Configure and install local area, wide area, and wireless networks;
• Evaluate network performance problems and develop cost-effective solutions;
• Troubleshoot complex network operating and maintenance problems;
• Manage and support VTA's local area, wide area and wireless networks;
• Analyze and assess cost effectiveness of system improvements and enhancements;
• Integrate LAN, WAN, and security and management tools into an enterprise solution;
• Multitask with a strong attention to detail and shift from one project to another when priorities change;
• Train customers, staff and others, as needed;
• Prioritize complex and demanding workloads and team schedules;
• Prepare and present comprehensive and clear reports and recommendations;
• Conduct a project procurement process in the public sector;
• Manage multiple projects involving personnel from several departments, as well as consultants and vendors;
• Organize work and manage time effectively;
• Work irregular hours, weekends, and holidays including on call (24/7/365);
• Establish and maintain effective working relationships with those contacted in the course of work.

General Application Instructions

Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.

To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as “continuous,” we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.

Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.

Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.

Communication & Contact Information
All updates regarding your application—including notices for testing and interviews—will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.

Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM – 5:00 PM (PST), excluding holidays.

Application Review & Processing
All current and prior relevant work experience—including experience with VTA—must be fully detailed in the Work Experience section of your application. Entries such as “see resume” are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.

While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.

Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.

This classification is represented by Service Employees International Union (SEIU), Amalgamated Transit Union. Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.

Tentative Examinations:

Oral Panel: Tentatively expected to be scheduled around the fourth week in April.

Conditions of Employment

Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.

For sensitive positions,VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.

Eligibility List

The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.

Americans with Disabilities Act Accommodations

VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email Personnel@vta.org at least five business days before the test.

Equal Employment Opportunity

VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.

Join Santa Clara Valley Transportation Authority (VTA) and play a key role in maintaining and advancing the network infrastructure that supports critical transit operations across the region. VTA is seeking an experienced Senior Network Analyst to lead and participate in the design, implementation, and maintenance of enterprise network systems including LAN, WAN, and wireless infrastructure. This role serves as a technical leader responsible for analyzing network performance, troubleshooting complex issues, supporting network security initiatives, and leading network-related projects. The Senior Network Analyst will work closely with internal teams, vendors, and consultants to improve network performance, enhance system reliability, and ensure secure and efficient connectivity across VTA’s technology environment. If you are a highly skilled network professional who enjoys solving complex technical challenges and contributing to large-scale infrastructure projects, we encourage you to apply. About the Technology Department. The Technology Department strives to provide the highest quality technology-based services and solutions, in the most cost-effective manner, to facilitate the needs of our customers within VTA and the customers VTA serves. Definition. Under direction, the Senior Network Analyst leads and participates in the work of staff responsible for the installation, layout, and maintenance of all network components. Activities include planning, designing, analyzing, and providing technical support for data communications networks or group of networks. Additionally, this position conducts research and evaluation of network technology and recommends purchases of network equipment. Distinguishing Characteristics. This is the advanced journey-level in the Network Analyst series. Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, in-depth knowledge about the business area, and complexity of the duties assigned. The Senior Network Analyst performs project lead functions including assigning work, delegating assignments, and reviewing the work of others. Incumbents at this level perform the most difficult and responsible types of duties assigned to classifications in this series including serving as project lead over staff responsible for analyzing network performance and improving network operations and efficiencies, network security, intrusion protection, and performing the full array of installation and troubleshooting duties. This series is distinguished from the Information Systems Analyst series by its focus on, and specialization in, the performance of tasks related to deploying, monitoring, analyzing, and managing VTA's computer networks and internet connections. This class is distinguished from the higher-level classifications of Information Systems Supervisor and Technology Infrastructure Supervisor in that the supervisory classifications are responsible for full supervisory activities over a major section in the Technology Department. The Ideal Candidate. The ideal candidate is a highly skilled network professional with strong experience supporting enterprise-level LAN, WAN, and wireless network infrastructure. This individual has demonstrated expertise in configuring and troubleshooting network equipment such as routers, switches, firewalls, and wireless systems, while ensuring optimal network performance and security. The successful candidate will have experience analyzing network traffic, identifying performance issues, and implementing effective solutions that improve network reliability and efficiency. They will also have experience leading or coordinating network-related projects, working with vendors and consultants, and documenting network configurations and procedures. In addition to strong technical expertise, the ideal candidate demonstrates the ability to guide and support technical staff, communicate complex technical concepts clearly, and collaborate effectively across departments. Experience implementing network security measures and protecting enterprise systems from potential threats is highly desirable. About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express. As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit oriented development. VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. For more information about our VTA Forward Plan, visit: VTA - Forward. Family-Friendly Workplace Certification Program (FFWCP)The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families. Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance. Essential Job Functions Typical Tasks Leads and participates in the work of staff in managing projects including directing small to large network projects; Trains customers, staff, and others as needed in a formal setting, in a group, or one-on-one; Coordinates, configures, installs, and maintains local area, wide area, and wireless networks; Measures volume and performance of network traffic; Analyzes network problems and implements solutions; Monitors network operations and configurations to identify opportunities to improve network performance; Reviews and evaluates work products, methods and procedures, and identifies and resolves problems; Develops and implements system improvements to enhance operating efficiencies; Identifies equipment requirements and develops specifications for enterprise network designs; Installs, maintains, and upgrades control program software for routers, bridges, switches, firewalls and other network equipment; Recommends and installs additional and replacement routers, bridges, switches, firewalls, and other network equipment; Documents installation and configuration procedures; Communicates project status, resolving project issues, problems, and changes and prepares project status reports; Manages projects using VTA personnel, consultants, and vendors, as needed; May be required to monitor project expenditures and purchase equipment, recommending adjustments as necessary; Ensures that network projects are completed and meet the required objectives; Monitors and validates the security of VTA networks and combats security intrusions; Coordinates with vendors, consultants, and VTA staff as needed; Maintains technical and functional competency in the applications utilized by the assigned department; Performs related duties as required. Minimum Qualifications Employment Standards. Sufficient training, education, and experience maintaining computer networks to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in computer science or a related field, and four (4) years of increasingly responsible experience performing technical and analytical tasks in support of local area, wide area, and wireless computer network systems. (Additional applicable experience providing technical and analytical support for computer networks substitutes for college education on a year for year basis.) Supplemental Information Knowledge of:Thorough understanding of the operational characteristics of local area, wide area, and wireless computer network systems;Data communication and network principles;Methods and techniques used in data processing;Methods and techniques used in local area, wide area, and wireless network design;Principles and practices of maintaining and managing networks;Advanced computer network troubleshooting techniques;Principles and practices of network security;Methods and techniques for analyzing a variety of network operation and maintenance problems and concerns;Diagnostic utilities used in a multi-platform environment;Project procurement process in the public sector;Work planning and project management techniques;Principles and practices of lead supervision and training. Ability to:Lead and direct the work of subordinate personnel;Configure and install local area, wide area, and wireless networks;Evaluate network performance problems and develop cost-effective solutions;Troubleshoot complex network operating and maintenance problems;Manage and support VTA's local area, wide area and wireless networks;Analyze and assess cost effectiveness of system improvements and enhancements;Integrate LAN, WAN, and security and management tools into an enterprise solution;Multitask with a strong attention to detail and shift from one project to another when priorities change;Train customers, staff and others, as needed;Prioritize complex and demanding workloads and team schedules;Prepare and present comprehensive and clear reports and recommendations;Conduct a project procurement process in the public sector;Manage multiple projects involving personnel from several departments, as well as consultants and vendors;Organize work and manage time effectively;Work irregular hours, weekends, and holidays including on call (24/7/365);Establish and maintain effective working relationships with those contacted in the course of work. General Application Instructions. Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference. To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as “continuous,” we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation. Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success. Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application. Communication & Contact Information. All updates regarding your application—including notices for testing and interviews—will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles. Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM – 5:00 PM (PST), excluding holidays. Application Review & Processing. All current and prior relevant work experience—including experience with VTA—must be fully detailed in the Work Experience section of your application. Entries such as “see resume” are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications. While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position. Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA. This classification is represented by Service Employees International Union (SEIU), Amalgamated Transit Union. Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union. Tentative Examinations: Oral Panel: Tentatively expected to be scheduled around the fourth week in April. Conditions of Employment. Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment. For sensitive positions,VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location. Eligibility List. The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email Personnel@vta.org at least five business days before the test. Equal Employment Opportunity. VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.

search terms: Network Analyst+Network Operations