The Job

STEP/PAY INCREASES EVERY SIX (6) MONTHS

Human Services Personnel is recruiting for Management Aides - to perform a variety of duties, including assisting in the research and development of operational policies and procedures, provide additional support to fiscal and personnel services, and other administrative functions.

ABOUT HUMAN SERVICES PERSONNEL

Human Services Personnel is responsible for processing personnel and payroll transactions for over 6,000 employees who work within the Human Services Agency. Staff in the division support and provide assistance to Human Services Department employees, supervisors, managers, and executive staff. Support includes: e-Time processing, step advancements, on-demand warrants, new hire/promotion/transfer paperwork, live scan fingerprinting, background clearances, verifications of employment, physical examination scheduling, leaves processing, position control, and employee photo ID/access badges.

- Official Job Title: Staff Aide

For more detailed information, refer to the Staff Aide job description.

This excellent opportunity for career growth also offers a lucrative benefits package!

To review job-specific benefits, refer to:

Benefits by Occupational Unit (BbOU) Summary

Employee Benefits

County MOU - General Unit

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background check, including fingerprinting and medical exam, prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Work Schedule: During peak workload periods, this position may be required to work extended hours which may include evenings, weekends (both Saturdays and Sundays) and early morning/late night hours.

Sponsorship: Please note, San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Education: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college/university in business/public administration, behavioral/social science, accounting/finance or other relevant field of study. (Transcripts must be submitted with the application or the application will be disqualified.)

-AND-

Experience: One (1) year of full-time experience within an employment or personnel services office in at least one of the following areas: 1) assisting with employment/payroll studies, which included administering surveys or researching data for analysis; 2) assisting or supporting professional staff with analysis of personnel/payroll related functions, such as recruiting, hiring or onboarding, personnel/payroll rules and regulations or policies and procedures. (This experience must be clearly detailed in the Work Experience section of the Application.)

Substitutions

Experience Substitution: Fifteen (15) semester (22.5 quarter) units of completed upper division college coursework in public/business administration or qualifying field may be substituted for six (6) months of experience. (Transcripts with upper division coursework must be submitted with the application or the application will be disqualified.)

Education Substitution: One (1) year of additional qualifying experience may be substituted for the required thirty (30) semester (45 quarter) units of college coursework.

Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

The ideal candidate will possess experience in developing and leading projects, and visual presentation of data and business information. Proficiency in the Microsoft Office suite programs including the creation of professional documents for public dissemination (e.g., infographics) and familiarity with Microsoft Project program and/or databases are highly desirable.

Bilingual Skills: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire.

Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 p.m., Friday, May 15, 2026.

Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process guide.

STEP/ PAY INCREASES EVERY SIX (6) MONTHS - Human Services Personnel is recruiting for Management Aides - to perform a variety of duties, including assisting in the research and development of operational policies and procedures, provide additional support to fiscal and personnel services, and other administrative functions. ABOUT HUMAN SERVICES PERSONNEL - Human Services Personnel is responsible for processing personnel and payroll transactions for over 6,000 employees who work within the Human Services Agency. Staff in the division support and provide assistance to Human Services Department employees, supervisors, managers, and executive staff. Support includes: e-Time processing, step advancements, on-demand warrants, new hire/promotion/transfer paperwork, live scan fingerprinting, background clearances, verifications of employment, physical examination scheduling, leaves processing, position control, and employee photo ID/access badges. - Official Job Title: Staff Aide. For more detailed information, refer to the Staff Aide job description. This excellent opportunity for career growth also offers a lucrative benefits package! To review job-specific benefits, refer to:Benefits by Occupational Unit (Bb. OU) Summary Employee Benefits. County MOU - General Unit. CONDITIONS OF EMPLOYMENT - Pre-Employment Process: Applicants must pass a background check, including fingerprinting and medical exam, prior to appointment. Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Work Schedule: During peak workload periods, this position may be required to work extended hours which may include evenings, weekends (both Saturdays and Sundays) and early morning/late night hours. Sponsorship: Please note, San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college/university in business/public administration, behavioral/social science, accounting/finance or other relevant field of study. (Transcripts must be submitted with the application or the application will be disqualified.)-AND- Experience: One (1) year of full-time experience within an employment or personnel services office in at least one of the following areas: 1) assisting with employment/payroll studies, which included administering surveys or researching data for analysis; 2) assisting or supporting professional staff with analysis of personnel/payroll related functions, such as recruiting, hiring or onboarding, personnel/payroll rules and regulations or policies and procedures. (This experience must be clearly detailed in the Work Experience section of the Application.) Substitutions. Experience Substitution: Fifteen (15) semester (22.5 quarter) units of completed upper division college coursework in public/business administration or qualifying field may be substituted for six (6) months of experience. (Transcripts with upper division coursework must be submitted with the application or the application will be disqualified.)Education Substitution: One (1) year of additional qualifying experience may be substituted for the required thirty (30) semester (45 quarter) units of college coursework. Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will possess experience in developing and leading projects, and visual presentation of data and business information. Proficiency in the Microsoft Office suite programs including the creation of professional documents for public dissemination (e.g., infographics) and familiarity with Microsoft Project program and/or databases are highly desirable. Bilingual Skills: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

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