The Job

This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

Your County employment must be clearly listed in in the work experience section of your application - each position must be listed separately.

The Transitional Assistance Department is recruiting for Eligibility Worker Supervisors who plan, organize, and supervise a unit of Eligibility Workers engaged in determining initial and continuing eligibility for public assistance programs such as CalWORKs, CalFresh, Medi-Cal, etc., in accordance with established procedures. English/Spanish bilingual candidates are highly encouraged to apply. Additional compensation is available for bilingual skills.

For more detailed information, refer to the Eligibility Worker Supervisor job description.

This excellent opportunity for career growth also offers a lucrative benefits package!

To review job-specific benefits, refer to:

Benefits by Occupational Unit (BbOU) Summary

Employee Benefits

County MOU - General Unit

CONDITIONS OF EMPLOYMENT

Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel: Travel throughout the County may be required. Incumbents will be required to make provision for transportation.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must meet both the Experience and Education requirements:

Experience:	Two (2) years of full-time work experience, within the past three (3) years, in a California Department of Social Services agency performing duties equivalent to those of an Eligibility Worker II or higher, determining initial and continuing eligibility for one or more of the following public assistance programs: CalWORKs, Welfare-to-Work, CalFresh, Medi-Cal, etc. Note: Eligibility Worker I experience is NOT considered qualifying and must be clearly separated on the application from time spent as a journey-level Eligibility Worker II or higher.
Education:	Fifteen (15) semester units (or 23 quarter units) of college coursework in one of the following fields: behavioral/social science, business/public administration, English, math, humanities, administration of justice, or a closely related field. A list of completed coursework or legible transcripts must be submitted with the application if the applicant does not have an associate’s degree or higher in one of the qualifying fields. Note: Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed.
	Substitution: Additional qualifying experience (referenced above) may substitute for the education requirement on a basis of six (6) months of experience for fifteen (15) semester (23 quarter) units of completed college coursework in qualifying field listed above. Example: Three (3) or more years of full-time work experience, within the past three (3) years, in a California Department of Social Services agency performing duties equivalent to those of an Eligibility Worker II or higher with no education

Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

English/Spanish bilingual skills are highly desirable. Incumbents receive additional compensation for verbal and written translation skills. Bilingual positions require that applicants pass written and oral language competency tests to be considered for such vacancies. High volume call center experience is also greatly desired.

Selection Process

Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire by 5:00 PM Friday, May 8, 2026.

Evaluation Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire only. It is to your advantage to provide as much relevant and detailed work experience as possible in both your work experience and supplemental questionnaire.

Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Completing your application with statement such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

Additional Information and Resources:

If you need technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process

This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in in the work experience section of your application - each position must be listed separately. The Transitional Assistance Department is recruiting for Eligibility Worker Supervisors who plan, organize, and supervise a unit of Eligibility Workers engaged in determining initial and continuing eligibility for public assistance programs such as Cal. WOR - Ks, Cal. Fresh, Medi-Cal, etc., in accordance with established procedures. English/ Spanish bilingual candidates are highly encouraged to apply. Additional compensation is available for bilingual skills. For more detailed information, refer to the Eligibility Worker Supervisor job description. This excellent opportunity for career growth also offers a lucrative benefits package! To review job-specific benefits, refer to:Benefits by Occupational Unit (Bb. OU) Summary Employee Benefits. County MOU - General Unit. CONDITIONS OF EMPLOYMENT Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. Travel: Travel throughout the County may be required. Incumbents will be required to make provision for transportation. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet both the Experience and Education requirements:Experience:Two (2) years of full-time work experience, within the past three (3) years, in a California Department of Social Services agency performing duties equivalent to those of an Eligibility Worker II or higher, determining initial and continuing eligibility for one or more of the following public assistance programs: Cal. WOR - Ks, Welfare-to-Work, Cal. Fresh, Medi-Cal, etc. Note: Eligibility Worker I experience is NOT considered qualifying and must be clearly separated on the application from time spent as a journey-level Eligibility Worker II or higher. Education:Fifteen (15) semester units (or 23 quarter units) of college coursework in one of the following fields: behavioral/social science, business/public administration, English, math, humanities, administration of justice, or a closely related field. A list of completed coursework or legible transcripts must be submitted with the application if the applicant does not have an associate’s degree or higher in one of the qualifying fields. Note: Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed. Substitution:Additional qualifying experience (referenced above) may substitute for the education requirement on a basis of six (6) months of experience for fifteen (15) semester (23 quarter) units of completed college coursework in qualifying field listed above. Example: Three (3) or more years of full-time work experience, within the past three (3) years, in a California Department of Social Services agency performing duties equivalent to those of an Eligibility Worker II or higher with no education. Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications English/ Spanish bilingual skills are highly desirable. Incumbents receive additional compensation for verbal and written translation skills. Bilingual positions require that applicants pass written and oral language competency tests to be considered for such vacancies. High volume call center experience is also greatly desired.

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