For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

The position supports the Code Enforcement Department and includes a mix of clerical and field-based responsibilities. The role involves providing excellent customer service, communicating with the public and department staff, and assisting with a variety of day-to-day departmental activities.

This position requires experience performing clerical or administrative support work in a professional office environment and will be comfortable working in a fast-paced setting while supporting the department's daily operations.

- Perform complex clerical work requiring the application of code enforcement and community improvement policies and procedures, laws and specialized terminology.

- Prepare and process code enforcement complaints which require the review of complex source material and a thorough familiarity with land use and building policies, procedures, terminology, and various applicable laws in order to open and prepare case files for investigation.

- Give information to the public or agency representatives in situations where judgment and interpretation of departmental policies and regulations are required.

- Review a variety of case file material, reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances.

- Answer questions involving searching for and summarizing technical land use, zoning, building, or housing code data, laws, policies, or procedures; answer questions regarding the Community Improvement Program and activities.

- Perform routine non-contact investigations.

- Compile a variety of documents and investigative reports which require locating sources of information, devising forms to secure the data and determining proper format for finished documents; design or revise office forms.

- Set up and maintain complex code enforcement filing and/or Community Improvement Program systems.

- Initiate replies to routine correspondence; compose correspondence, simple investigative reports and other materials requiring the application of code enforcement and/or subject matter knowledge and discrimination in the selection of data; may provide technical guidance to other clerical staff; prepare and revise written procedures.

- Type a wide variety of complex code enforcement and/or community improvement materials related to the opening and maintenance of case files, utilizing information processing equipment; develop automated files and maintain the storage medium; develop and revise standardized formats for documents for code enforcement and/or Community Improvement Program.

- Operate computerized and standard office equipment; isolate and resolve equipment and procedural problems; perform backup of systems and maintain archived record library and case reference logs; serve as technical expert on the operation of information processing equipment.

Experience: Two years of clerical experience. (Completion of 30 quarter units or 45 semester units from an accredited college or university in administration of justice, land use, planning, building and safety, civil engineering, zoning, public administration, public relations, social science, marketing, education, or a closely related field may substitute for one year of the required experience.)

Knowledge of: The principles, methods and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing and operating standard office equipment.

Ability to: Understand the capabilities and applications of information processing equipment; consider the requirements of the Code Enforcement Department; proof and correct documents into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; learn to read and interpret maps, property descriptions and related documents; learn, understand, apply, and explain regulations and policies relating to building, housing codes, land use and zoning, and community improvement programs; compile information from various sources; communicate effectively; deal tactfully and courteously with the public; establish and maintain effective working relationships.

Other Requirements

License: Possession of a valid California Driver's License may be required.

Skills: Type 25 net words per minute is required.

Test: All candidates will be required to take a typing test prior to being considered for any Code Enforcement Aide position.

What's Next

Open to All Applicants

This recruitment is open to all applicants.

APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,

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