For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

The County of Riverside's Facilities Management Department is seeking to fill one Parking Attendant II vacancy that will be assigned to the Facilities Management Department in Riverside.

The Parking Attendant II will perform a variety of customer service duties related to the control of County parking structure facilities; and to do other work as required.

Competitive candidate will possess experience with debit and credit transactions, recordkeeping skills, have knowledge of Microsoft Access, and transaction reports.

This position follows a 5/40 schedule Monday - Friday, 10am to 7:30pm.

The Parking Attendant series provides first-line customer service to internal and external clients relative to County parking structure facilities. Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety of office equipment including but not limited to: word processors, micro-computers, mini-computers, computer terminals, duplicating machines, calculators; and prepare a variety of forms and documents.

This is the journey level in this series and differs from the Parking Attendant I in that a variety of clerical support tasks are the primary function of support at the journey level. Incumbents function within a framework of established procedures and are expected to perform with minimal assistance and to provide coverage and support as needed. Satisfactory performance requires the use of independent judgment in selecting proper work methods within approved alternatives.

- Receives and returns telephone calls pertaining to a variety of parking needs, concerns and questions in Parking Structure business office or attendant booth.

- Maintains formal Parking-Card Issuance waiting list.

- Creates and maintains Excel spreadsheets reports with general parking information.

- Monitors and submits system activity access-card validity and activity reports when requested.

- Maintain parking service file system; process and file all service forms.

- Maintains and submits daily cashier, lane, and account reports to Facilities Management accounting staff.

- Receipts and logs monthly payments of cash or checks received.

- Direct traffic and monitor the use of parking spaces required for the County of Riverside and visiting agencies.

- Provides coverage in Parking Structure Booth as needed.

- Assists visitors by offering parking information; lot directions, space availability, location of designated exit(s) to parking structure, elevators, stairs, surrounding area map directions to government buildings in local area.

- Handles and deposits daily cash received to Facilities Management accounting staff as needed.

- Activates and deactivates monthly access cards as needed.

- Completes accident report, "First Contact Report", for all accidents (vehicle/pedestrian) that occur in the Parking Structure and notifies supervisor after accident report has been completed.

- Periodically monitors and stocks tickets, replaces ink ribbons, and adjusts date and time in the ticket-spitter machines as needed.

- Replaces the cash machine printer receipt tape and ribbon as needed. Troubleshoots and corrects ticket jams, and minor problems.

Experience: One year as a Parking Attendant I with the County of Riverside

OR

One year of experience which involved customer service, six months must have involved cash handling and processing; dispensing correct change; record keeping; and file maintenance.

Knowledge of: Correct grammar, spelling and punctuation; office procedures, including preparing correspondence and reports; filing, indexing and cross-referencing methods; principles, methods and equipment used in information processing. Basic customer service concepts and procedures; and cash handling skills.

Ability to: Understand and follow written and oral instructions; communicate clearly and concisely orally and in writing; learn, understand, interpret, and apply County parking structure rules and regulations; quickly learn the specific operations of the office, make decisions in standard procedural matters without immediate supervision; perform routine clerical tasks; prepare and maintain accurate records and reports; make arithmetic calculations rapidly and accurately; dispense correct change; courteously and tactfully explain rules, regulations, and procedures to the public; think decisively and act tactfully in stressful situations; establish rapport and maintain cooperative working relationships with employees and the public; learn the physical location of various County departments and parking facilities; operate a variety of standard office equipment.

Education Required: Graduation from high school, possession of a certificate of proficiency issued by the California State Board of Education, or attainment of a satisfactory score on a G.E.D. examination.

License/Certificate: Possession of a valid Class C California Driver License at the time of application the incumbent will be required to drive a County Vehicle to and from different parking structures weekly.

Other requirements:
All candidates will be required to take an online test as part of the application process for this position. The Human Resources Department may require you to verify your identity and confirm test scores by retesting in a proctored environment. The County does not provide test scores to applicants.

For questions regarding this recruitment:
Please contact Valeria Ramirez at 951-955-1943 or varamirez@rivco.org.

Please allow 1-2 business days for a response to general inquiries.
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.