For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
- ABOUT THE POSITION
- This position is open to County of Riverside Human Resources employees only.
The County of Riverside's Human Resources Department has an opportunity for a Human Resources Technician I/II in Riverside, CA. This position will support the Disability Access Office (DAO). However, this list may be used to fill other vacancies in recruiting.Under the direction of supervisory or lead staff, this position manages an FMLA/CFRA/PDL caseload of 100-150 cases, processing leave requests, determining eligibility, and issuing required documentation within mandated timelines. The role evaluates medical certifications, coordinates with departments and Employee Services, and monitors leave usage through regular time and labor reports. Responsibilities also include maintaining case information in the FMLA/CFRA/PDL database, researching details in PeopleSoft and other systems, collaborating with I.T. on system issues, supporting DAO staff, and preparing routine reports. The position also provides guidance on complex cases, including potential misuse of leave, and performs other duties as assigned.
Preferred experience includes proficiency in PeopleSoft HCM, working knowledge and at least 1 year of administrative experience related to FMLA/CFRA/PDL and associated laws.Human Resources Technician I: $22.788615 - $32.612199 HourlyHuman Resources Technician II: $26.637609 - $38.130186 HourlyMeet the team!The Human Resources Department strives to effectively serve and partner with our community, departments and employees by leveraging best practices and innovation to foster a thriving county. - EXAMPLES OF ESSENTIAL DUTIES
- Under the guidance of supervisory or lead staff, manage an FMLA/CFRA/PDL caseload of approximately 80–100 cases.
- Receive and process FMLA/CFRA/PDL requests submitted through various channels.
- Review time and personnel records to determine employee eligibility.
- Communicate with employees and issue required documentation within legally mandated timelines.
- Evaluate medical certifications to determine whether conditions meet the criteria for a “serious health condition.”
- Coordinate with departments and Employee Services as needed throughout the leave process.
- Monitor leave usage by running regular time and labor reports and notify employees as their leave nears expiration.
- Enter and maintain case information in the FMLA/CFRA/PDL database; research related details in PeopleSoft and other systems; collaborate with I.T. to troubleshoot system issues; support DAO staff as needed; and generate regular reports for the DAO Team and other stakeholders.
- In partnership with the Sr. HR Analyst and/or HRSM, provide guidance to departments on complex cases, including potential misuse of FMLA/CFRA/PDL.
- Other duties as assigned.
- MINIMUM QUALIFICATIONS
Human Resources Technician I:
OPTION I
Experience: Two years of experience in which the primary duties of the job involved maintaining and processing records of a human resources recordkeeping system and working with human resources rules and regulations.
OPTION II
Education: Completion of 18 semester or 27 quarter units from an accredited college or university in business or public administration, social or behavioral sciences or a closely related field to the assignment.
Human Resources Technician II:
OPTION I
Experience: One year of technical human resources experience, which included interpreting and applying human resources rules and regulations equivalent to a Human Resources Technician I with Riverside County.
OPTION II
Education: Completion of 18 semester or 27 quarter units from an accredited college or university in business or public administration, social or behavioral sciences or a closely related field to the assignment. (An additional year of full-time experience may substitute for the required education.)
Experience: Two years of experience equivalent to a Senior Human Resources Clerk with Riverside County.
ALL OPTIONSAt least one year of administering the FMLA process or supporting the FMLA process by performing clerical data entry, running reports, assisting program administrators, and/or working with FMLA forms is highly desired.
Knowledge of: Laws, ordinances, rules, regulations, and procedures governing the Human Resources Department and human resources activities of operating departments; basic human resources records and documentation; occupational titles and concepts, job duties performed and job-related standards for employment.
Ability to: Evaluate education, experience and other qualifications and determine their applicability to the established requirements; read, understand, apply, and explain regulations, standards, policies, and procedures; communicate effectively orally and in writing; work effectively with applicants, co-workers, other agencies, and the community; maintain accurate records; prepare reports and correspondence; recognize problems and devise effective course of action; collect and evaluate data and summarize findings; perform basic statistical computations.- SUPPLEMENTAL INFORMATION
Application Status:
How to confirm your application was received or check on the status of your application, log-in to click on your name in the upper right corner, and click on “Applications & Status.”
Sign Up for Job Alerts:
Go to click on “Careers,” click on “County Job Openings,” and click on “Subscribe to Job Alerts” icon.
For questions regarding this recruitment:
Contact Amanda Campos at 951-955-9707 or acampos@rivco.org. Please allow 1-2 business days for a response to general inquiries.
APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
Under the guidance of supervisory or lead staff, manage an FMLA/ CFRA/ PDL caseload of approximately 80–100 cases. Receive and process FMLA/ CFRA/ PDL requests submitted through various channels. Review time and personnel records to determine employee eligibility. Communicate with employees and issue required documentation within legally mandated timelines. Evaluate medical certifications to determine whether conditions meet the criteria for a “serious health condition.”Coordinate with departments and Employee Services as needed throughout the leave process. Monitor leave usage by running regular time and labor reports and notify employees as their leave nears expiration. Enter and maintain case information in the FMLA/ CFRA/ PDL database; research related details in PeopleSoft and other systems; collaborate with I. T. to troubleshoot system issues; support DAO staff as needed; and generate regular reports for the DAO Team and other stakeholders. In partnership with the Sr. HR Analyst and/or HRSM, provide guidance to departments on complex cases, including potential misuse of FMLA/ CFRA/ PDL. Other duties as assigned.
MINIMUM QUALIFICATIONS
Human Resources Technician I:OPTION I - Experience: Two years of experience in which the primary duties of the job involved maintaining and processing records of a human resources recordkeeping system and working with human resources rules and regulations. OPTION II - Education: Completion of 18 semester or 27 quarter units from an accredited college or university in business or public administration, social or behavioral sciences or a closely related field to the assignment. Human Resources Technician II:OPTION I - Experience: One year of technical human resources experience, which included interpreting and applying human resources rules and regulations equivalent to a Human Resources Technician I with Riverside County. OPTION II - Education: Completion of 18 semester or 27 quarter units from an accredited college or university in business or public administration, social or behavioral sciences or a closely related field to the assignment. (An additional year of full-time experience may substitute for the required education.)Experience: Two years of experience equivalent to a Senior Human Resources Clerk with Riverside County. ALL OPTIONS - At least one year of administering the FMLA process or supporting the FMLA process by performing clerical data entry, running reports, assisting program administrators, and/or working with FMLA forms is highly desired. Knowledge of: Laws, ordinances, rules, regulations, and procedures governing the Human Resources Department and human resources activities of operating departments; basic human resources records and documentation; occupational titles and concepts, job duties performed and job-related standards for employment. Ability to: Evaluate education, experience and other qualifications and determine their applicability to the established requirements; read, understand, apply, and explain regulations, standards, policies, and procedures; communicate effectively orally and in writing; work effectively with applicants, co-workers, other agencies, and the community; maintain accurate records; prepare reports and correspondence; recognize problems and devise effective course of action; collect and evaluate data and summarize findings; perform basic statistical computations.
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Technician Job Openings: Earn $15-$45/Hr. Immediate Hire
Riverside
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