RANDSTAD USA Deskside Support Technician in Newport Beach, CA

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job summary: Title: Deskside Support Technician Duration: Open Ended w2 Contract Location: 100% Onsite Newport Beach, California 92660 Shift: M-F 8 am-5 pm PT For immediate review, please send resume to jomarie.mercado@randstaddigital.com location: Newport Beach, California job type: Solutions salary: $30 - 32 per hour work hours: 9am to 6pm education: High School responsibilities: IT Support Technician (Fast-Paced, Hands-On Environmen
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IT Support Technician (Fast-Paced, Hands-On Environment!)

Are you a highly motivated tech professional who loves problem-solving and helping people We are looking for a desktop support rockstar to join our team in a fast-paced environment! If you have a year of IT support under your belt, love working with people, and want to grow your technical skills, this is the perfect spot for you.

The Quick Details
  • Role: Desktop Support Technician / Helpdesk
  • Experience: 1 years in an IT support environment
  • Environment: Fast-paced, onsite walk-up support, and remote troubleshooting
What You'll Be Doing (Job Responsibilities)
\ Hardware & Software Support
  • Install, configure, and troubleshoot both in-house and third-party software applications.
  • Install, configure, and troubleshoot computer hardware on laptops and desktops.
  • Image, configure, and deploy fresh desktops and laptops directly to end-users.
  • Set up, configure, and troubleshoot virtual machines (VMs).
\ Mobile & Network Troubleshooting
  • Configure and support mobile devices, including iPhones, iPads, and other peripheral tech.
  • Troubleshoot connectivity issues for users working both onsite and remotely.
\ Collaboration & Collaboration Support
  • Support the IT Walkup Area where end-users come face-to-face to get their issues resolved.
  • Engage with and escalate tickets to senior technicians when you hit a roadblock.
  • Work with other IT teams on special projects and collaborative cases.
\ Onsite Logistics
  • Handle other physical work onsite when needed (deploying/moving equipment, setups, etc.).
  • Complete other tasks as necessary to keep the environment running smoothly.

#LI-JM4

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[ "Required Skills & Experience\r\n5 years of experience working in an IT support environment.\r\nCore Technical Skills: Helpdesk, End-User Support, and Desktop Support.\r\n\r\nStrong Professional Traits:\r\nOrganizational & Interpersonal skills\r\nCustomer Service skills & Team mentality\r\nAnnotation skills (keeping great notes/documentation!)\r\nProblem-Solving skills\r\n\r\nBonus Points (Desired Skills & Experience)\r\nExperience with ServiceNow is a big plus!\r\nAny IT Certifications are a plus.\r\nCompleted Training Courses or Boot Camps are a plus.\r\n\r\n#LI-JM4" ]
) Hardware & Software Support. Install, configure, and troubleshoot both in-house and third-party software applications. Install, configure, and troubleshoot computer hardware on laptops and desktops. Image, configure, and deploy fresh desktops and laptops directly to end-users. Set up, configure, and troubleshoot virtual machines (V - Ms). Mobile & Network Troubleshooting. Configure and support mobile devices, including iPhones, iPads, and other peripheral tech. Troubleshoot connectivity issues for users working both onsite and remotely. Collaboration & Collaboration Support. Support the IT Walkup Area where end-users come face-to-face to get their issues resolved. Engage with and escalate tickets to senior technicians when you hit a roadblock. Work with other IT teams on special projects and collaborative cases. Onsite Logistics. Handle other physical work onsite when needed (deploying/moving equipment, setups, etc.). Complete other tasks as necessary to keep the environment running smoothly.#LI-JM 4" ][ "Required Skills & Experience\r\n 5 years of experience working in an IT support environment.\r\n. Core Technical Skills: Helpdesk, End-User Support, and Desktop Support.\r\n\r\n. Strong Professional Traits:\r\n. Organizational & Interpersonal skills\r\n. Customer Service skills & Team mentality\r\n. Annotation skills (keeping great notes/documentation!)\r\n. Problem-Solving skills\r\n\r\n. Bonus Points (Desired Skills & Experience)\r\n. Experience with ServiceNow is a big plus!\r\n. Any IT Certifications are a plus.\r\n. Completed Training Courses or Boot Camps are a plus.\r\n\r\n#LI-JM 4" ]
search terms: Support Technician+Technician
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