Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Provides executive direction to the mission, goals, and objectives of transit operations administration by providing oversight and analysis in support of Metro-wide operational strategies and programs.

Recruitment Timeline: Interviews are projected to be scheduled for the week of June 1, 2026. This date is subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

• Directs the administration of overall policies, programs, and Board relationship for Operations by establishing goals and major priorities, and developing strategies for and resolutions to major issues
• Provides direction and management to the business unit's Administration and Financial services group, including the Central Oversight and Analysis unit
• Advises the Chief Operations Officer on transit business related matters; formulates policy recommendations for Metro Board of Directors, and attends Board meetings; prepares monthly agendas for committee meetings
• Works with outside agencies and policy makers to secure support for programs and creates partnerships; chairs and serves as a member of inter-departmental and inter-agency committees
• Develops Operations annual budgets, both operating and capital, to ensure compliance with agency's goals, adherence to policies and procedures, and meeting of service needs
• Participates in bargaining unit negotiations
• Complies with Metro's efficient and effective bill paying standards to ensure project and cost center invoices are paid in a timely manner
• Reviews unit performance against goals and takes necessary management actions to address deviations
• Oversees and reviews funding applications for various programs
• Ensures cooperation and coordination among departments to achieve agency-wide goals and objectives
• Represents Metro in meetings and conferences with public agencies, the private sector, public and corporate officials, and the general public
• Directs studies, investigations, and analyses; presents oral and written reports of findings and recommendations
• Maintains and updates long-range staffing plans, resource needs, and contingencies to support Metro operations
• Prepares and presents reports to executive and management staff, the Board of Directors, and outside agencies
• Manages transitional duty program and employees for the agency
• Oversees contract services staff and manages contracts
• Supervises, trains, mentors, and motivates assigned staff
• Communicates Metro's safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for the safety performance of all assigned employees

May be required to perform other related job duties

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Public Administration, Transportation Planning, or a related field; Master's Degree in a related field preferred

• Eight years of relevant senior management-level experience in business operations in a public or private environment or other comparable transit organization

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

• Experience preparing and managing annual operating and capital budgets
• Experience analyzing, managing, and improving budget variance performance
• Experience overseeing planning, application, monitorization, and administration of grants to support Operations’ eligible State of Good Repair Projects
• Experience collaborating with Talent Acquisition to fill high volume union represented recruitments
• Experience developing short and long-range strategic financial plans for state of good repair Capital Programs

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of transportation operations and program areas
• Applicable local, state, and federal laws, rules, and regulations
• Administrative principles and methods, including goal setting, program and budget development and implementation
• Public administration
• Capital and operating budgets
• Social, political, and environmental issues influencing transportation programs
• Modern management theory

• Planning, organizing, and controlling the integrated work of a multi-tiered organizational unit in providing transit operations, services, and programs
• Developing and implementing objectives, policies, procedures, work standards, and internal controls
• Managing multiple projects and staff to ensure that strategic goals are being achieved
• Analyzing situations, identifying problems, implementing solutions, and evaluating outcomes
• Exercising sound judgment and creativity in making high-level decisions
• Communicating effectively orally and in writing
• Preparing comprehensive reports and correspondence
• Interacting professionally with various levels of Metro employees, outside representatives, and public officials

• Establish and maintain cooperative working relationships
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, budgets, contracts, and labor/management agreements
• Represent Metro before elected officials and the public
• Read, write, speak, and understand English

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will, and the incumbent serves at the pleasure of the hiring authority
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

• Typical office situation
• Close exposure to computer monitors and video screen

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

- Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.