Title: Sr. Coordinator, Medical Staff

Location: Long Beach/On-Site

Department: Medical Staff

Status: Full Time

Shift: Day

Pay Range - : $39.12/hr – $56.75/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Sr. Medical Staff Coordinator is responsible for coordinating all medical staff activities and acts as a liaison between the medical staff and administration. Supports and collaborates on MemorialCare Medical Staff Services Systems Credentialing Value Added Team (VAT). Oversight of Credentialing, Crimson, Survey readiness in conjunction with Director.

Essential Functions and Responsibilities of the Job

• Manages, assesses and analyzes the credentialing and privileging processes. Included is oversight of the timely processing of an application/reapplication, liaison with the Central Verification office (CVO); and assuring timely processing through the campus committee structure. Timely oversight on provisional members regarding proctoring. Oversight with communication to various areas on campus on Board updates or database interfaces Ongoing Professional Practice Evaluation (OPPE) to assure compliance with set timelines, reporting, Policy and Procedures, MSO Liaison for Crimson.

• Assists the Director in providing managerial support to the staff and acts in the capacity of the Medical Staffs Director’s designee in charge of the office when the Director is absent from the facility. Demonstrates leadership skills and effectively allocates resources. Assists the Director in identifying opportunities for improvement or special projects, and acts as a facilitator in implementing.

• Assists Director in efficient, accurate and professional functions of the medical staff services department. Included is the planned transition to a paperless process for credentialing, file storage, development of policies and procedures with on-going assessment to assure compliance by all staff. Troubleshoot any issues that arise to determine resolution. Coordinate with all Memorialcare campuses on shared providers and standardization of processes among all areas.

• Establishes policies and procedures, coordinates and trains staff in all aspects of the physician database. Maintains Superuser level expertise with database and interface system issues. Provides education and assistance in the development of mechanisms to assess physician performance. Identifies potential risks, and consults on disciplinary action when appropriate, using knowledge of regulatory agency requirements, medico legal history relative to committee actions or medical staff issues, respective hospital departmental, section rules, regulations, bylaws or policies and procedures.

• Establishes and maintains courteous, cooperative relations when interfacing with the medical staff, administration, ancillary departments, physician office staffs and other healthcare providers. Interacts and coordinates with Performance Improvement, Health Information Management, Risk Management and fellow medical staff professionals as it relates to medical review functions and reappointment or reappraisal.

• Initiates and formulates annual review of department or section rules and regulations, for compliance with medical staff hospital-wide rules and regulations or bylaws and outside regulatory bodies, specific to assigned areas of responsibility. Creates, analyzes and maintains department or section related rules and regulations, guidelines, policies and procedures and clinical privileges for review by medical staff governing committees. Initiates, monitors and supports department or section compliance related to quality patient care and compliance of governing documents.

• Coordinates with Director in preparation for successful passing of The Joint Commission survey with no areas of improvement identified. Communicates standards to counterparts to assist in achieving compliance and participation in related survey processes.

• Coordinates all medical staff activities, staffing, scheduling, agenda formulation, pre-meeting preparation of materials and notices, documentation of proceedings, meeting minutes, maintenance of records and follow up on actions. Creates and prepares reports to document the findings, conclusions, recommendations, and actions taken from medical staff activities to various medical staff committees and Quality Committee meetings Assures compliance with monthly approvals of Credentials recommendations via the Medical Staff Affairs committee. Reviews the effectiveness of the actions taken.

• Assists the Medical Staff Services Director in identifying opportunities for improvement or special projects, and acts as a facilitator in implementing.

• Performs other duties as assigned.

- Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Minimum 5 years' medical staff services experience preferred.Prior Joint Commission survey experience preferred

• Broad knowledge in areas of accreditation standards, medico legal issues, state and federal regulations, supervision of medical staff credentialing functions preferred

• Must demonstrate outstanding interpersonal and communication skills, be able to work independently and achieve desired results preferred

• Excellent computer skills in a Microsoft Windows environment including Word, Excel, Access and PowerPoint preferred

Education/Licensure/Certification:

• Associate's Degree in Medical Staff Services Management (MSSM) or equivalent preferred

• Certification as a Certified Provider Credentialing Specialist (CPCS) or Certified Professional in Medical Services Management (CPMSM) required

• Prior management experience or training under a Medical Staff Services Director is preferred

The Sr. Medical Staff Coordinator is responsible for coordinating all medical staff activities and acts as a liaison between the medical staff and administration. Supports and collaborates on MemorialCare Medical Staff Services Systems Credentialing Value Added Team (VAT). Oversight of Credentialing, Crimson, Survey readiness in conjunction with Director. Essential Functions and Responsibilities of the Job. Manages, assesses and analyzes the credentialing and privileging processes. Included is oversight of the timely processing of an application/reapplication, liaison with the Central Verification office (CVO); and assuring timely processing through the campus committee structure. Timely oversight on provisional members regarding proctoring. Oversight with communication to various areas on campus on Board updates or database interfaces Ongoing Professional Practice Evaluation (OPPE) to assure compliance with set timelines, reporting, Policy and Procedures, MSO Liaison for Crimson. Assists the Director in providing managerial support to the staff and acts in the capacity of the Medical Staffs Director’s designee in charge of the office when the Director is absent from the facility. Demonstrates leadership skills and effectively allocates resources. Assists the Director in identifying opportunities for improvement or special projects, and acts as a facilitator in implementing. Assists Director in efficient, accurate and professional functions of the medical staff services department. Included is the planned transition to a paperless process for credentialing, file storage, development of policies and procedures with on-going assessment to assure compliance by all staff. Troubleshoot any issues that arise to determine resolution. Coordinate with all Memorialcare campuses on shared providers and standardization of processes among all areas. Establishes policies and procedures, coordinates and trains staff in all aspects of the physician database. Maintains Superuser level expertise with database and interface system issues. Provides education and assistance in the development of mechanisms to assess physician performance. Identifies potential risks, and consults on disciplinary action when appropriate, using knowledge of regulatory agency requirements, medico legal history relative to committee actions or medical staff issues, respective hospital departmental, section rules, regulations, bylaws or policies and procedures. Establishes and maintains courteous, cooperative relations when interfacing with the medical staff, administration, ancillary departments, physician office staffs and other healthcare providers. Interacts and coordinates with Performance Improvement, Health Information Management, Risk Management and fellow medical staff professionals as it relates to medical review functions and reappointment or reappraisal. Initiates and formulates annual review of department or section rules and regulations, for compliance with medical staff hospital-wide rules and regulations or bylaws and outside regulatory bodies, specific to assigned areas of responsibility. Creates, analyzes and maintains department or section related rules and regulations, guidelines, policies and procedures and clinical privileges for review by medical staff governing committees. Initiates, monitors and supports department or section compliance related to quality patient care and compliance of governing documents. Coordinates with Director in preparation for successful passing of The Joint Commission survey with no areas of improvement identified. Communicates standards to counterparts to assist in achieving compliance and participation in related survey processes. Coordinates all medical staff activities, staffing, scheduling, agenda formulation, pre-meeting preparation of materials and notices, documentation of proceedings, meeting minutes, maintenance of records and follow up on actions. Creates and prepares reports to document the findings, conclusions, recommendations, and actions taken from medical staff activities to various medical staff committees and Quality Committee meetings Assures compliance with monthly approvals of Credentials recommendations via the Medical Staff Affairs committee. Reviews the effectiveness of the actions taken. Assists the Medical Staff Services Director in identifying opportunities for improvement or special projects, and acts as a facilitator in implementing. Performs other duties as assigned. - Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements. Qualifications/ Work Experience:Minimum 5 years' medical staff services experience preferred. Prior Joint Commission survey experience preferred. Broad knowledge in areas of accreditation standards, medico legal issues, state and federal regulations, supervision of medical staff credentialing functions preferred. Must demonstrate outstanding interpersonal and communication skills, be able to work independently and achieve desired results preferred. Excellent computer skills in a Microsoft Windows environment including Word, Excel, Access and PowerPoint preferred Education/ Licensure/ Certification:Associate's Degree in Medical Staff Services Management (MSSM) or equivalent preferred. Certification as a Certified Provider Credentialing Specialist (CPCS) or Certified Professional in Medical Services Management (CPMSM) required. Prior management experience or training under a Medical Staff Services Director is preferred

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