Customer Service Rep
Lakeport, CA
843 PARALLEL DR
Updated: May 02
Offering $16.90 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Job Responsibilities:
- Communicate with customers via inbound and outbound manual calls, as well as outbound calls that are generated via an automated dialer system
- Document calls, entering customer orders in computerized record keeping system
- Verify and update customer demographic information
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients alike
- Help with the training of employees
- Calculate figures and amounts in reference to frequency and doses dispensed
- Apply common sense understanding to carry out oral and written instructions
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients alike
- help with the training of employees
- calculate figures and amounts in reference to frequency and doses dispensed
- apply common sense understanding to carry out oral and written instructions
Education & Experience:
- High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
- Computer entry Required
- Must meet any licensing requirements necessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.
Offering $16.90 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Job Responsibilities: Communicate with customers via inbound and outbound manual calls, as well as outbound calls that are generated via an automated dialer system Document calls, entering customer orders in computerized record keeping system Verify and update customer demographic information Read and analyze documents such as patient orders Comprehend pharmacy prescription terminology Effectively communicate with coworkers and patients alike Help with the training of employees Calculate figures and amounts in reference to frequency and doses dispensed Apply common sense understanding to carry out oral and written instructions Read and analyze documents such as patient orders Comprehend pharmacy prescription terminology Effectively communicate with coworkers and patients alike help with the training of employees calculate figures and amounts in reference to frequency and doses dispensed apply common sense understanding to carry out oral and written instructions Education & Experience: High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training Computer entry Required Must meet any licensing requirements necessary for specific location
search terms: Customer Service+Service
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Customer Service Job Openings: Earn $15-$45/Hr. Immediate Hire
Lakeport
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