GENERAL JOB FUNCTION

About CCWD

Contra Costa Water District (CCWD) provides safe, reliable, high-quality water and related services that support the health and vitality of the communities it serves. Through responsible stewardship of both its infrastructure and its people, CCWD is committed to building and sustaining a skilled workforce prepared to meet today’s needs and tomorrow’s challenges.

Why Work Here

• Meaningful Public Service
  Play a direct role in supporting safe, reliable water service that protects public health and strengthens the communities we serve.
• Collaborative, Mission-Driven Culture
  Work alongside dedicated professionals who value integrity, accountability, innovation, and continuous improvement in service to the public.
• Competitive Total Rewards & Professional Growth
  CCWD offers a comprehensive compensation and benefits package, including competitive pay, medical/dental/vision coverage, retirement benefits, paid leave, and opportunities that support ongoing professional growth.

The Opportunity

CCWD is seeking a Human Resources Technician to join the People & Culture team and help support employees through every stage of their career at CCWD. The Human Resources Technician serves as a key operational support role responsible for coordinating and assisting with a wide range of Human Resources functions including recruitment, onboarding, benefits administration, retirement processing, employee records management, payroll-related transactions, employee recognition programs, and customer service support. The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys balancing a variety of responsibilities in a fast-paced public sector Human Resources environment.

Why You’ll Enjoy This Role

Professional Growth & Variety

• Gain hands-on experience across multiple Human Resources functions including recruitment, onboarding, benefits, retirement, payroll coordination, and employee programs.
• Develop a broad understanding of public sector Human Resources operations, processes and compliance practices.
• Build valuable experience supporting employees throughout the full employment lifecycle.

Meaningful & Rewarding Work

• Play an important role in helping CCWD attract and hire talented employees through recruitment support, interview coordination, candidate communications, and onboarding activities.
• Help create a positive employee experience by ensuring employees feel welcomed, informed, and prepared as they begin their careers with CCWD.
• Contribute to employee engagement efforts and programs that recognize and celebrate employee contributions across the organization.
• Help maintain organized, accurate, and efficient HR systems that support the entire organization.

Collaboration & Service

• Serve as a trusted resource and first point of contact for a wide variety of HR-related inquiries.
• Be part of a collaborative team that values professionalism, responsiveness, and teamwork.

EXAMPLES OF DUTIES

Key Responsibilities

• Assist with recruitment and hiring activities including coordinating interviews, communicating with candidates, preparing onboarding materials, and supporting new employee orientation activities.
• Serve as the first point of contact for Human Resources inquiries by responding to employee, retiree, applicant and general public questions and providing timely, customer-focused support.
• Prepare, process, track, and route personnel action forms (PAFs), step increases, incentive pay actions, and other payroll-related transactions.
• Coordinate onboarding activities including union reporting, new hire communications, reciprocity confirmations, badge access requests, and E-Verify processing.
• Assist employees and retirees with benefits, retirement, and general HR-related questions and forms.
• Maintain and update employee records, HR databases, SharePoint files, and NEOGOV data to ensure accuracy and compliance.
• Assist with employee recognition initiatives including service awards and employee appreciation programs.
• Conduct research, compile information, prepare reports, and assist with HR projects and process improvements.

For a full description of examples of duties, please refer to the job descriptions by visiting the following: Human Resources Technician

MINIMUM QUALIFICATIONS

For a full description of required knowledge, skills, and abilities, please refer to the job descriptions by visiting the following link: Human Resources Technician

Possession of the minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.

ADDITIONAL INFORMATION

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in work areas and walking between work areas are required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. When working in the field, must possess strength, stamina, and mobility to sit, stand, and walk on level, uneven, or slippery surfaces; and reach, twist, turn, kneel, bend, stoop, squat, and crouch in the performance of assigned duties. The job involves fieldwork requiring walking in operational areas.

ENVIRONMENTAL ELEMENTS
Employees primarily work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants.

EQUAL EMPLOYMENT OPPORTUNITY
Contra Costa Water District is committed to equal employment opportunity for all employees and applicants. We prohibit discrimination based upon race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other actual or perceived status protected under federal, state, or local law. Employment decisions are based on individual qualifications and performance.

DIVERSITY, EQUITY, AND INCLUSION
One of the many CCWD goals is to pursue organizational excellence through diversity, equity, inclusivity, leadership, and professionalism. We recognize the strengths of staff creativity, innovation, problem-solving, and improved decision-making resulting from diverse perspectives, and we strive to be a culturally diverse organization that values, recognizes, and supports inclusion.

CONVICTION HISTORY
A condition of employment for all CCWD positions includes successfully passing a Department of Justice Live Scan fingerprint check and completion of the federal Employment Eligibility Verification Form I-9. Additionally, in compliance with federal law, CCWD participates in E-Verify.

DISASTER SERVICE WORKER
All CCWD employees are designated Disaster Service Workers through state and local law. As such, CCWD employees may be called upon to support the activities of CCWD during an emergency situation.

Applicants requesting reasonable accommodation during any phase of the recruitment process should contact Human Resources at 925-688-8002.

About CCWD Contra Costa Water District (CCWD) provides safe, reliable, high-quality water and related services that support the health and vitality of the communities it serves. Through responsible stewardship of both its infrastructure and its people, CCWD is committed to building and sustaining a skilled workforce prepared to meet today’s needs and tomorrow’s challenges. Why Work Here. Meaningful Public Service Play a direct role in supporting safe, reliable water service that protects public health and strengthens the communities we serve. Collaborative, Mission-Driven Culture Work alongside dedicated professionals who value integrity, accountability, innovation, and continuous improvement in service to the public. Competitive Total Rewards & Professional Growth CCWD offers a comprehensive compensation and benefits package, including competitive pay, medical/dental/vision coverage, retirement benefits, paid leave, and opportunities that support ongoing professional growth. The Opportunity. CCWD is seeking a Human Resources Technician to join the People & Culture team and help support employees through every stage of their career at CCWD. The Human Resources Technician serves as a key operational support role responsible for coordinating and assisting with a wide range of Human Resources functions including recruitment, onboarding, benefits administration, retirement processing, employee records management, payroll-related transactions, employee recognition programs, and customer service support. The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys balancing a variety of responsibilities in a fast-paced public sector Human Resources environment. Why You’ll Enjoy This Role. Professional Growth & Variety. Gain hands-on experience across multiple Human Resources functions including recruitment, onboarding, benefits, retirement, payroll coordination, and employee programs. Develop a broad understanding of public sector Human Resources operations, processes and compliance practices. Build valuable experience supporting employees throughout the full employment lifecycle. Meaningful & Rewarding Work. Play an important role in helping CCWD attract and hire talented employees through recruitment support, interview coordination, candidate communications, and onboarding activities. Help create a positive employee experience by ensuring employees feel welcomed, informed, and prepared as they begin their careers with CCWD. Contribute to employee engagement efforts and programs that recognize and celebrate employee contributions across the organization. Help maintain organized, accurate, and efficient HR systems that support the entire organization. Collaboration & Service. Serve as a trusted resource and first point of contact for a wide variety of HR-related inquiries. Be part of a collaborative team that values professionalism, responsiveness, and teamwork. EXAMPLES OF DUTIES Key Responsibilities Assist with recruitment and hiring activities including coordinating interviews, communicating with candidates, preparing onboarding materials, and supporting new employee orientation activities. Serve as the first point of contact for Human Resources inquiries by responding to employee, retiree, applicant and general public questions and providing timely, customer-focused support. Prepare, process, track, and route personnel action forms (PA - Fs), step increases, incentive pay actions, and other payroll-related transactions. Coordinate onboarding activities including union reporting, new hire communications, reciprocity confirmations, badge access requests, and E-Verify processing. Assist employees and retirees with benefits, retirement, and general HR-related questions and forms. Maintain and update employee records, HR databases, SharePoint files, and NEOGOV data to ensure accuracy and compliance. Assist with employee recognition initiatives including service awards and employee appreciation programs. Conduct research, compile information, prepare reports, and assist with HR projects and process improvements. For a full description of examples of duties, please refer to the job descriptions by visiting the following: Human Resources Technician MINIMUM QUALIFICATIONS For a full description of required knowledge, skills, and abilities, please refer to the job descriptions by visiting the following link: Human Resources Technician Possession of the minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process. ADDITIONAL INFORMATION PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in work areas and walking between work areas are required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. When working in the field, must possess strength, stamina, and mobility to sit, stand, and walk on level, uneven, or slippery surfaces; and reach, twist, turn, kneel, bend, stoop, squat, and crouch in the performance of assigned duties. The job involves fieldwork requiring walking in operational areas. ENVIRONMENTAL ELEMENTS - Employees primarily work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. EQUAL EMPLOYMENT OPPORTUNITY - Contra Costa Water District is committed to equal employment opportunity for all employees and applicants. We prohibit discrimination based upon race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other actual or perceived status protected under federal, state, or local law. Employment decisions are based on individual qualifications and performance. DIVERSITY, EQUITY, AND INCLUSION - One of the many CCWD goals is to pursue organizational excellence through diversity, equity, inclusivity, leadership, and professionalism. We recognize the strengths of staff creativity, innovation, problem-solving, and improved decision-making resulting from diverse perspectives, and we strive to be a culturally diverse organization that values, recognizes, and supports inclusion. CONVICTION HISTORYA condition of employment for all CCWD positions includes successfully passing a Department of Justice Live Scan fingerprint check and completion of the federal Employment Eligibility Verification Form I-9. Additionally, in compliance with federal law, CCWD participates in E-Verify. DISASTER SERVICE WORKER - All CCWD employees are designated Disaster Service Workers through state and local law. As such, CCWD employees may be called upon to support the activities of CCWD during an emergency situation. Applicants requesting reasonable accommodation during any phase of the recruitment process should contact Human Resources at 925-688-8002.

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